Privacy Policy

  • To the extent permissible under the applicable law(s), we may collect information about you when you:
  • We may collect information such as your name, address, e-mail address, telephone number and the territory you are located.
  • We may collect information such as your name, address, e-mail address, telephone number, and the territory you are located.
  • We may collect information such as your name, address, e-mail address, telephone number, payment details and the territory you are located.
  • We may collect information such as your name, address, e-mail address, telephone number.
  • Sign up for newsletters and other marketing content. We may collect information such as your name, address, e-mail address and telephone number and the territory you are located.
  • Take part in surveys, enter into any competitions, prize draws. We may collect information such as your name, address, e-mail address, telephone number and the territory you are located.
  • Interacting with us using social media. We may collect information such as your e-mail address, your social media handle, and the territory you are located.
  • Contacting us offline. We may collect information such as your name, your telephone number and the territory you are located.
  • From our partners. We may collect information such as your name, your e-mail address, your telephone number and the territory you are located.
  • Providing your personal information to us is not mandatory. However, if you choose not to share this information with us you may not be able to make purchases from our Site and you are unlikely to receive optimal overall customer experience.
  • We may use your information for the following reasons:-

To operate the Site, such as to:-

  1. Process payments and refunds;
  2. Deliver your purchases;
  3. Handling returns;
  4. Provide customer service support to you, whether online or offline;
  5. Run surveys, competitions or promotions;
  6. To communicate with you, whether online or offline, and on any platform.
  7. To manage our business needs, such as testing our IT systems, research, data analysis, improving our Site, and developing new products and services.
  8. To prevent fraud and other malicious acts.
  9. To provide marketing to you about products, competitions, giveaways and surveys.
  10. To provide customised and personalised services to you, such as analysing and predicting your interests so as to customise your online experience including showing you things that interest you.
  11. To respond to your requests, such to contact you when you have submitted questions/inquiries to our Customer Service team.
  12. To create new and exciting features and products for our customers.
  13. To comply with regulatory requirements or obligations.
  14. To conduct investigations or take action in relation to any violation of our terms and conditions for Services.
  15. To conduct necessary due diligence, such as credit checks.
  16. To enforce our legal rights.
  17. Any other actions reasonably related to the above specified purposes.
  18. We also anonymise and aggregate personal information to ensure that you cannot be identified, and use it for data analysis and other legitimate purposes.
  19. We will keep your information for as long as you have your account, or as long as it is necessary to provide our services to you, or (in the case of any contact you may have with our Customer Service team) for as long as it is necessary to provide support-related reporting and trend analysis only.
  20. We may also hold onto some of your information even after you have closed your account or when it is no longer needed to provide the services to you. This is for reasonably necessary purposes, or when we are required to meet legal or regulatory requirements, resolve disputes, prevent fraud and abuse, or enforce our terms and conditions.